Today development sector managers have a broad range of tasks and roles. Not only do they have to be excellent technical managers they also have to manage a diverse group of people in a multi-cultural environment. Effective implementation of the project requires workload distribution, performance review, and personal coaching. As such the project manager needs to have a variety of soft skills under his belt to deal with the day to day operations of a project.
Course objectives
The management skills course introduces modern management techniques to international development managers.
Participants
Managers, senior staff and staff that have direct reports at a development sector organization.
Course content
Communication
Effective communication is difficult enough by itself, and in a multicultural context it can become even more challenging. Lear the science of two way communication and develop your communication skills
Dealing with staff
Being able to manage a diverse group of people requires motivating them, coaching, delegation, negotiation, managing teams, giving and receiving feedback and conflict resolution. Practice and role play these skills with your peers to develop your personal skills.
Time management
Learn to manage your own time and lead by example
Training method
The Training course will be delivered using the Adult Learning Cycle / Experiential Learning Cycle
MS Course outline
| Day 1 | Opening of the Course and Introductions History of Management Introduction to Management in the Development Sector Role of the manager |
| Day 2 | Communication skills for development sector professionals Performance Management Staff Motivation Delegation |
| Day 3 | Conflict Management Negotiation Meetings Time Management |
| Day 4 | Feedback & Feed Forward Teams Coaching Change Management |
| Day 5 | Group discussion on how to implement learnings Creating your management skills Poster Personal Action Plan Evaluation, Certification & Wrap up |